NEED A CLUE?
Escape Room FAQs
Everything you need to know before your visit to Nevermind Escape Rooms in downtown Scranton.
BEFORE YOU PLAY
Questions? We’ve Got Answers.
What Is An Escape Room?
Your group is “locked” in a room with 60 minutes to escape by using a series of hints to solve puzzles, unlock doors, and possibly save the world.
Who Are We?
Nevermind Escape Rooms are the latest venture brought to you by the family that brought you the Poconos’ Premier Escape Rooms – Big Screen Escapes and Klues Escape Room!
Where Are We Located?
We are located in the heart of downtown Scranton inside The Marketplace at Steamtown. The address is:
300 Lackawanna Ave
Scranton, PA 18503
We are located on the second floor!
When Are We Open?
Our normal business hours are
Monday – 11:00 AM – 8:00 PM
Tuesday – 11:00 AM – 8:00 PM
Wednesday – 11:00 AM – 8:00 PM
Thursday – 11:00 AM – 8:00 PM
Friday – 11:00 AM – 9:30 PM
Saturday – 11:00 AM – 9:30 PM
Sunday – 11:00 AM – 7:00 PM
But you can always check our social media pages and Google listing for any holiday specific hours.
Do You Accept Walk-Ins?
We’ll always accept walk-ins when availability permits, but we always recommend booking ahead of time to ensure there is a room available at the time you prefer. It’s a good idea to call ahead if you plan on walking in!
How Do I Book?
You’ve got three ways to book a room:
1.) Right here on this website! (Click the link above that says Book Online Now)
2.) Give us a call at (570) 955-0244 and we can take care of it for you.
3.) Take your chances and walk in and see what we have available for you!
Can I Pay With Cash?
You bet your bottom dollar you can!
If you book online it will require a credit or debit card to complete the transaction, but if you’re planning on paying with cash give us a call at (570) 955-0244 and we can help sort things out for you.
How Many People Can Be In A Room?
Our rooms can accommodate as few as two people in a group, and as many as 10 in a group. If you need arrangements for more than that, give us a call and we'll get it handled! We’ve got something for everyone!
Can 2 People Do A Room?
Absolutely! Any of our games can be completed by a group of 2. Monday through Thursday groups of 2 can play by purchasing the normal 2 tickets. Friday-Sunday there is a 3 ticket minimum because our bookings are always private and those are our busiest times. If you have any questions, give us a call!
Is There An Age Limit?
No way! This is an activity that’s fun for all ages.
Typically we say that our games from a difficulty perspective are built with ages 12+ in mind, but kids younger than that can still play.
We do require someone that is 18 or older to either be in the room or remain on-site.
Is It Family Friendly?
Is YOUR family friendly?!
Jokes aside – 100%! This is an activity that is fun for the entire family. Got kids? Bring ’em! Grandma and Grandpa wanna play? The more the merrier!
What Should I Bring?
Bring yourself, your group (not gonna find any new friends in there!), a positive attitude and your thinking cap!
You don’t need to worry about bringing anything else specific – everything you’ll need to use you’ll find inside the room.
Is It Scary?
Only if it sounds scary to be in a room with your family and friends for 60 minutes!
Is It Safe?
Without question! You’re not going to find anything in our rooms that is dangerous or is going to put you in harm’s way.
When Should I Arrive?
It’s ideal if you can arrive 15 minutes prior to your scheduled booking. This allows us time to have you sign your waivers if you haven’t already, go over the backstory of the room, and fill you in on some general rules and guidelines.
Is It Private?
Our rooms are ALWAYS 100% private…ok….99% private because we’re watching in case you need any help!
The best part is we NEVER charge extra fees for having the room booked for you and your group!
STILL HAVE A QUESTION?
We’re Here to Help
Reach out to the Nevermind team and we’ll help you get everything sorted before your visit.